Shipping policy
At LAGERTRU Concept Store, we are committed to providing fast and efficient shipping to our customers in mainland Spain and the Balearic Islands. Our shipping policy is designed to ensure your orders arrive on time and in perfect condition. Below, we detail our shipping policy:1- Shipping Areas:
We ship to all locations within the Iberian Peninsula (mainland Spain) and the Balearic Islands.
2- Delivery Time:
Our goal is to deliver your orders within 3 to 5 business days from the moment of purchase confirmation.
3- Order Processing:
Once we receive your order, our team will process it within 24 hours (business days). Please note that orders placed on weekends or holidays will be processed the next business day.
5- Shipment Tracking:
All our shipments include a tracking number. Once your order has been shipped, you will receive an email with the tracking number so you can track its location and stay informed of the delivery status.
6- Shipping Cost:
Shipping costs will vary depending on the recipient's location (Peninsula, Balearic Islands, Canary Islands, or International). Specific details about shipping costs will be clearly displayed during the checkout process, before payment.
7- Free Shipping:
On special occasions, we may offer free shipping on orders over a certain amount. These promotions will be announced on our website and social media, so we recommend keeping an eye out for our offers.
At LAGERTRU Concept Store, our main goal is to ensure customer satisfaction. If you have any questions or concerns about our shipping policy or any other aspect of our services, please don't hesitate to contact us through our customer service channels.
We hope your shopping experience with us is exceptional, and we look forward to serving you at LAGERTRU Concept Store. Thank you for choosing us!