Shipping Policy
At LAGERTRU Concept Store, we are committed to providing a fast and efficient shipping service for our customers in the Peninsula and the Balearic Islands. Our shipping policy is designed to ensure that your orders arrive on time and in perfect condition. Below we detail our shipping policy:
1- Shipping Areas:
We ship to all locations within the Iberian Peninsula (mainland Spain) and the Balearic Islands.
2- Delivery Time:
Our goal is to deliver your orders within 3-5 business days from the time of purchase confirmation.
3- Order Processing:
Once we receive your order, our team will process it within a maximum of 24 hours (working days). Please note that orders placed on weekends or holidays will be processed the following working day.
4- Shipping Options:
We offer different shipping options so you can choose the one that best suits your needs. You can choose between standard shipping or express shipping, the latter with an additional cost.
5- Shipment Tracking:
All our shipments include a tracking number. Once your order has been shipped, you will receive an email with the tracking number so you can track its location and be informed of the delivery status.
6- Shipping Cost:
Shipping costs will vary depending on the option you choose (standard or express) and the recipient's location (Peninsula or Balearic Islands). Specific details about shipping costs will be clearly displayed during the purchase process, before making the payment.
7- Free Shipping:
On special occasions, we may offer free shipping for orders over a certain amount. These promotions will be announced on our website and social media, so we encourage you to keep an eye out for our offers.
At LAGERTRU Concept Store, our main goal is to ensure the satisfaction of our customers. If you have any questions or concerns about our shipping policy or any other aspect of our services, please do not hesitate to contact us through our customer service channels.
We hope you have an exceptional shopping experience with us, and we look forward to serving you at LAGERTRU Concept Store. Thank you for choosing us!